HELPLINE: 0300 323 7602 - Calls cost no more than a national rate call

eligibility for the advice service

Who can PAS give free planning advice to?

  • Individuals
  • Local voluntary groups
  • Community Councils
  • Community Groups
  • Tenants’ Associations
  • Residents’ Associations
  • Charities
  • Social Enterprises
  • Development Trusts
  • Business Start-Ups

PAS aims, in particular, to assist those who may experience, or be at risk of, hardship or have difficulty engaging with the planning system for financial or other reasons. This may include seldom-heard groups such as ethnic minority groups, Gypsy/Travellers and people who are unemployed or on low incomes.

Who can’t PAS give free planning advice to?

  • Individuals employed as planning consultants, architects, surveyors, solicitors and seeking advice on behalf of a client in that capacity
  • People who have previously used professional services e.g. architect, surveyor, solicitor, planning consultant on the details of the case
  • Established businesses
  • Statutory agencies
  • Political parties (though elected members can refer their constituents to the service)
  • Others who could reasonably be expected to use the services of a planning consultant

PAS will consider working in partnership with these groups, where possible and on suitable terms.

For more information on eligibility for our advice service please contact Deanne on 0300 323 7602;